Take your Dollar General Customer Satisfaction Survey on DGCustomerFirst.com to redeem an offer. Enter the date and the Survey Code found within your receipt.


How can I complete the Dollar General Customer Satisfaction Survey?

  1. Open a browser and type www.dgcustomerfirst.com in the address bar.
  2. Enter the date of your visit, the store’s number and the 15-digit survey code from the receipt. Then click Start.
  3. The survey on customer satisfaction will begin now where you’ll be asked to assess various aspects of your time at the store like general experience, the range of items, the availability of help, the friendliness of staff, convenience and speed of checking out, etc.
  4. You’ll also be asked to evaluate additional aspects of the shop and employees.
  5. After you have rated every aspect of your visit, you’ll be asked to write a few sentences about the shop and how your trip took place.
  6. At the end of the process, you’ll be asked for a few details, including your name, number, email address and phone number.
  7. Once you have completed the survey, you’ll enter the contest and be notified when you are the winner.

DGCustomerFirst Rules

  1. DGCustomerFirst participation is only available to residents of the US only.
  2. The participant must be a minimum of 18 years of age at the time of entry.
  3. The limit is one entry per person during the entry period.
  4. The Administrator will call the potential winners via phone or e-mail and must give their complete mailing addresses within three days.
  5. A total of 520 prizes will be given away, and at the end of the entry period, 10 lucky winners will be randomly selected.

FAQs – DGCustomerFirst

Q: What is DGCustomerFirst?

A: DGCustomerFirst is a customer satisfaction survey that Dollar General uses to collect customer feedback about their shopping experiences.

Q: Who can participate in DGCustomerFirst?

A: Anyone who has recently shopped at Dollar General can participate in DGCustomerFirst. There are no restrictions on age, location, or citizenship.

Q: How do I participate in DGCustomerFirst?

A: To participate in DGCustomerFirst, visit the DGCustomerFirst website and enter the survey code printed on your Dollar General receipt. You will then be asked to answer questions about your shopping experience.

Q: What types of questions are asked in the DGCustomerFirst survey?

A: The DGCustomerFirst survey asks questions about a variety of topics, including:

  • The quality of the products and services
  •  The cleanliness and organization of the store
  •  The friendliness and helpfulness of the staff
  •  The overall value of the shopping experience
  •  Whether or not you would recommend Dollar General to others

Q: What do I get for participating in DGCustomerFirst?

A: As a thank-you for your feedback, you will receive a coupon code to redeem for a discount on your next purchase at Dollar General.

Q: How long does it take to complete the DGCustomerFirst survey?

A: The DGCustomerFirst survey should only take a few minutes to complete.

Q: What if I have questions about the DGCustomerFirst survey?

A: If you have questions about the DGCustomerFirst survey, contact Dollar General customer support for assistance.

Here are some additional questions that are frequently asked about DGCustomerFirst:

Q: Can I take the DGCustomerFirst survey online or by phone?

A: The DGCustomerFirst survey is only available online.

Q: How long do I have to take the DGCustomerFirst survey?

A: You must take the DGCustomerFirst survey within 30 days of your shopping experience.

Q: Can I take the DGCustomerFirst survey more than once?

A: You can only take the DGCustomerFirst survey once for each shopping experience.

Q: What if I don’t have a copy of my Dollar General receipt?

A: If you don’t have a copy of your Dollar General receipt, you can still participate in DGCustomerFirst by entering the store number and date of your visit.

Q: What if I need help completing the DGCustomerFirst survey?

A: If you need help completing the DGCustomerFirst survey, contact Dollar General customer support for assistance.

About Dollar General

Dollar General is an American-based chain of stores with various products headquartered in Goodlettsville, Tennessee. The company was established in 1939 as a family-owned company, and in the year 1968, the company was listed on the stock exchange. Dollar General has over 18,000 stores across the US. It is among the most profitable stores in the rural regions of the US and earned over $27 billion in profit in 2019.

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